Shipping policy
ORDER & DELIVERY INFORMATION
At Clarksons Canada, we are dedicated to offering a seamless, elegant, and worry-free shopping experience. From the moment you place your order to the moment it arrives at your door, we ensure every step reflects the quality and care our brand stands for.
Estimated Delivery Timeline
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Order Processing: Orders are processed within 1 to 3 business days. Typically, weekday orders are processed within 24 hours. Orders placed on weekends (Friday evening to Sunday) may take slightly longer.
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Shipping Time: Once dispatched, delivery typically takes 8 to 12 business days, depending on your location.
Please note that high seasonal volumes or global logistics delays may impact shipping times. Rest assured, we make every effort to deliver your order promptly and reliably.
How to Place an Order
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Visit your desired product page and select your preferred options (e.g., size, color).
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Click the "Add to Cart" button.
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Review your cart and proceed by clicking "Checkout".
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Enter your shipping and contact details accurately.
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Review your information on the dispatch page. Shipping is always free of charge.
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Choose your preferred payment method and click "Complete Order".
Accepted Payment Methods
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Klarna (Buy Now, Pay Later)
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Credit Cards (AMEX, Mastercard, Maestro, Visa)
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PayPal
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EPS
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Sofort (Immediate bank transfer)
All payment methods are protected with SSL encryption to ensure your transaction is secure.
Shipping Costs
At Clarksons Canada, we offer complimentary shipping on every order, with no minimum purchase required. Your package will be delivered directly to your door—safely and at no extra cost to you.
Sustainable Shipping Practices
In support of environmental responsibility, we consolidate shipments and dispatch once we’ve reached our minimum order volume. This allows us to keep prices fair while minimizing our carbon footprint. Your understanding is appreciated as we strive to make fashion more sustainable.
Important Note on Delays
Due to ongoing global logistics challenges, including delays related to the COVID-19 pandemic, your delivery may take longer than expected. We appreciate your patience and thank you for your trust.
Need Express Handling?
If you would like your order prioritized for same-day dispatch, please contact our customer care team at info@clarksons-canada.com. We are happy to accommodate wherever possible.